Terms And Conditions

The following terms and conditions apply to all transactions on Hairzone.ie. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. This does not affect any statutory rights that you may have. Please read them carefully and print a copy for future reference.

These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery worldwide. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

We strive to provide the best customer care to all our customers. Please note that if an order is placed over €1000, we may need to contact you to obtain a copy of photo identification to verify your card details.

Hairzone reserve the right to correct pricing errors on our website. The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. All prices on our website are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time of placing your order.

We accept all major credit and debit cards including Visa and Mastercard. On the order you must provide us with your exact billing address and telephone number – the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.

Delivery and Returns

All prices on our website are exclusive of delivery charges which will be added to the price of the products at our checkout.

Delivery in Ireland, there’s a standard charge of  €5.95 for parcel up to .5 kg, €7.95 for up to 1 kg, €10.95 for up to 2 kg.

Delivery in the UK, there’s a standard charge of €7.95  for parcel up to .5 kg, €9.95 for up to 1 kg , €12.95 for up to 2 kg.

Delivery of products will normally be made within 2-4 working days from clearance of payment. Any dates we specify for the delivery of the goods are approximate only.

Please make sure that before you purchase any products that you have chosen the correct item(s). If you have made a purchase and decide it is no longer the item that you want, and we have dispatched the item then it’s upon you returning the item back, we shall refund ONLY the value of the item and not the postage

The purchaser has 14 working days after the date of delivery within which they can return the product for a full refund (excluding shipping charges), as long as the packaging is in the same form as when purchased. For hair, the cardboard piece should be in tact and the hair unopened.

You must provide proof of purchase to exchange/refund a product.

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